Atlanta Property Management Blog

HIRING: Seeking a Community Manager

System - Tuesday, January 19, 2016
Property Management Blog

We are currently looking to hire a Community Manager to manage a portfolio of properties.

Job Title: Community Manager

Job Category — Management

Job Type — Full Time

Job Status — Exempt

Travel — may require 50%

Job Detail

Position Purpose:

• Serves primarily as an off-site community manager to provide guidance to homeowner and condominium associations.

Major Tasks, Responsibilities & Key Accountabilities:

• Manage the bidding process for property improvements and standard maintenance issues

• Provide input for selection of contractors and for developing contract specifications

• Supervise contractors providing recurring services and monitor specific contractor performance to ensure substantial compliance with contract specifications

• Perform regular site visits in order to maintain knowledge of the property and performance of the client’s contractors

• Receive service requests for repairs or maintenance of property and report issues to the Board of Directors in a timely manner

• Create draft budgets for clients

• Monitor budgets and expenses on behalf of clients

• Create and manage monthly action item lists for each property

• Attend monthly meetings with clients and division

• Check e-mails and voicemails daily and respond within 24 hours

• Maintain consistent office hours as designated by the Division Leader

• Assist with CMA sales calls as needed

• Arrange for prompt and satisfactory responses to emergency service requests

• Compile letters, newsletters, management reports and board packets as needed

• Serve as a liaison between the Board, homeowners and vendors

• Provide exemplary customer service to clients and other CMA employees

• Manage all homeowners’ accounts and provide information to homeowners regarding their accounts.

Nature and Scope:

• Interacts directly with Board, homeowners and vendors

• No direct reports

• Typically has frequent contact outside the workgroup

• Typically assignments follow existing routines or instructions

• Typically considers several options and past practice when solving problems

• Guidance is always available from the Team Leader

Environmental Job Requirements:

• Primarily located in a comfortable indoor area but will require time spent outside visiting properties

• Must meet reasonable deadlines

• Demands accuracy

• Requires conflict resolution

• May be involved in difficult situations

Minimum Qualifications:

• Must be eighteen years of age or older

• Must pass a drug test

• Must pass a background check

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program, equivalent degree and/or work experience in a field related to the job. Proficiency using Microsoft Office applications and Outlook e-mail. Must have Active Georgia Real Estate License or Georgia CAM License. If inactive, must be able to activate quickly.

Experience Required:

• Proficient in 2007 Microsoft Word, Excel, Publisher, Outlook

• Working knowledge of budgeting

• Project management skills

• Strong interpersonal communication and organizational skills

• Excellent written and verbal communication skills

To be considered please email your resume and cover letter to and include your salary expectations.